mobilkom austria's business segment is mobile communication. That includes voice telephony as well as every kind of mobile data communication up to and including HSDPA, but it also includes mobile payment solutions and the Customer Service segment. Voice telephony remains our most important source of revenue. But the rapidly rising number of data-customers and the popularity of Multimedia Messaging (MMS) are two indicators of the growing significance and acceptance of mobile data communication.

Shopping and paying by mobile phone - or m-commerce - will become as commonplace in the next few years as writing text messages is today. mobilkom austria entered the age of m-commerce in 1999; with the ÖBB MOBILE TICKET, mobilkom austria became the world's first network operator to offer such a service ("ÖBB" stands for Austrian Federal Railways). Today, A1 customers can use their mobile phone to book trips or order flowers, taxis, or movie and concert tickets - and pay for them right away. Our investment in paybox austria GmbH in 2001 and the establishment of the A1 BANK AG in 2002 underscores the significance of m-commerce for mobilkom austria.

Like m-commerce, Customer Relationship Management is becoming increasingly important for businesses. mobilkom austria operates the largest and most modern customer service center in Austria, under the brand name client24 - around the clock, 365 days a year. client24 offers innovative services in the areas of customer support, customer retention and customer acquisition.